Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the website located at Alejandro7.com and any related services offered by Alejandro7 (“we,” “us,” or “our”), including web design, hosting, e-commerce development, media management, AI chatbot implementation, and advertising management (collectively, the “Services”). By using the Services, you agree to these Terms.
1) Who we are & contact
Business: Alejandro7 • Location: Florida, USA
Email: [email protected]
2) Eligibility & Acceptance
You must be at least 18 years old and have authority to bind your organization. By ordering or using our Services, you accept these Terms.
3) Quotes, Scope & Changes
- Estimates: Proposals describe deliverables, timelines, and fees. Work outside scope is billed at our then-current rates.
- Change requests: We’ll confirm added cost/time before proceeding.
- Dependencies: Client content, approvals, and access (e.g., DNS, hosting, ad accounts) are required to stay on schedule.
4) Fees, Deposits & Payment
- Deposits: Projects may require an upfront, non-refundable deposit.
- Recurring fees: Hosting, maintenance, and media management renew monthly unless canceled per Section 10.
- Invoices: Due upon receipt (or as stated).
- Taxes: Client is responsible for applicable taxes.
- Chargebacks: Unauthorized chargebacks are a material breach; you remain responsible for fees and third-party costs.
5) Intellectual Property
- Client content: You retain ownership of your content and warrant you have rights to use it. You grant us a license to use it to perform the Services.
- Deliverables: Upon full payment, we grant you a non-exclusive, perpetual license to use project deliverables for your business. Our pre-existing IP, libraries, methods, and tools remain ours.
- Third-party assets: Stock images, fonts, plugins, themes, and code are subject to their own licenses. Additional or ongoing license fees may apply.
- Portfolio: We may display non-confidential work snapshots and your logo in our portfolio unless you object in writing.
6) Hosting, Uptime & Backups
- Uptime: We strive for high availability but do not guarantee uninterrupted service. Outages can occur due to maintenance, network providers, data centers, or force majeure.
- Backups: We may perform periodic backups as a courtesy; however, you are responsible for maintaining independent backups of critical data.
- Resource limits: We may impose reasonable usage limits to protect platform stability.
7) E-commerce & SEO Disclaimer
We cannot guarantee any specific search rankings, traffic, conversions, or revenue. E-commerce performance depends on factors outside our control (competition, pricing, ads, seasonality, etc.).
8) Ads Management (Google, Meta, etc.)
- Ad budgets are the client’s responsibility and are typically billed directly by the ad platforms.
- We do not control platform policies, ad reviews, or account suspensions. Results are not guaranteed.
- You authorize us to access/manage your ad accounts solely to perform the Services.
9) AI Chatbots & Automations
- AI may generate responses based on training or client-provided data. You are responsible for reviewing and approving bot behavior and content.
- Do not use AI features for legal, medical, or other regulated advice without human review.
- We are not liable for errors from automated outputs or third-party AI providers.
10) Term, Suspension & Cancellation
- Month-to-month services: Cancel by giving written notice at least 3 days before the next billing cycle.
- Suspension: We may suspend service for nonpayment, security risks, or Terms violations.
- Data on termination: Upon termination, we may delete data after a reasonable period. Export your content before canceling.
11) Acceptable Use
No illegal activity, malware, spam, IP infringement, scraping without consent, or content that is abusive, hateful, or sexually explicit involving minors. We may remove or disable content that violates this policy.
12) Confidentiality
Each party will use reasonable efforts to protect the other’s confidential information and use it only to fulfill the Services, except as required by law.
13) Warranties & Disclaimers
EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS/REVENUE), EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 3 MONTHS PRECEDING THE EVENT.
15) Indemnification
You agree to indemnify and hold us harmless from claims arising out of (a) your content or instructions, (b) your use of the Services, or (c) your violation of these Terms or applicable law.
16) DMCA/Copyright
If you believe content infringes your copyright, contact us at [email protected] with a detailed notice. We may remove content and/or disable access where appropriate.
17) Governing Law; Disputes
These Terms are governed by Florida law. Except for small-claims actions or equitable relief, disputes shall be resolved by binding arbitration in Miami-Dade County, Florida, on an individual basis (no class actions). Each party bears its own fees unless the arbitrator awards otherwise.
18) Force Majeure
Neither party is liable for delays or failures due to events beyond reasonable control (e.g., natural disasters, labor disputes, outages, war, changes to third-party platforms).
19) Electronic Communications & Notices
You consent to receive notices electronically. We may update these Terms by posting a revised version with a new “Effective date.” Continued use constitutes acceptance.
20) Entire Agreement
These Terms (plus any agreed SOW/proposal) form the entire agreement and supersede prior understandings.
Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit Alejandro7.com or use our Services.
1) Information We Collect
You provide: name, email, phone, company, messages (contact forms, email), billing details (processed by third-party payment processors), files/content you upload, ad account IDs, and chatbot configuration data.
Automatically collected: IP address, device/browser data, pages visited, referral URLs, time on site, and other analytics/cookie data.
From third parties: ad platforms (Google, Meta), analytics providers, payment processors, and hosting providers—subject to their privacy terms.
Chatbot interactions: questions and responses may be logged to improve service and resolve issues. Avoid sharing sensitive data in chats.
2) How We Use Information
- Provide, operate, and improve our website and Services.
- Set up hosting, deploy sites, configure analytics/SEO/ads/chatbots.
- Respond to inquiries; provide support and billing.
- Send service messages and (with consent where required) marketing communications.
- Protect against fraud, abuse, and security incidents; comply with law.
3) Legal Bases (where applicable)
Performance of a contract; legitimate interests (e.g., service improvement, security); consent (e.g., marketing/cookies); compliance with legal obligations.
4) Cookies & Similar Technologies
We use essential cookies (site functionality), analytics cookies (usage insights), and, if enabled, advertising cookies (audience measurement/retargeting). You can manage cookies in your browser settings. If required by your jurisdiction, we will display a cookie banner to obtain consent for non-essential cookies.
5) Sharing of Information
- Vendors/Processors: hosting, email, analytics, payment, advertising, and support tools that help us deliver the Services.
- Legal: to comply with law, enforce our Terms, or protect rights and safety.
- Business transfers: as part of a merger, acquisition, or asset sale.
6) Data Retention
We retain data for as long as needed to provide the Services and as required by law. We may anonymize or aggregate data for analytics.
7) Security
We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
8) Your Choices & Rights
- Marketing: You can opt out of marketing emails via the unsubscribe link or by contacting us.
- Access/Correction/Deletion: Contact us to request access, correction, or deletion of your data, subject to legal exceptions.
- California (CCPA/CPRA): If you are a California resident, you may request to know, delete, or correct personal information and opt out of “sharing” for cross-context behavioral advertising. We do not sell personal information.
- EEA/UK (GDPR): Where GDPR applies, you may have rights to access, rectification, erasure, restriction, objection, portability, and to withdraw consent.
9) International Transfers
We may transfer your information to the United States and other countries where our vendors operate. We will use appropriate safeguards where required.
10) Children’s Privacy
Our Services are not directed to children under 13. If you believe a child provided personal information, contact us to delete it.
11) Third-Party Links & Services
Our website may link to third-party sites/services (e.g., Google Ads, analytics). Their privacy practices are governed by their own policies.
12) Do Not Track
We currently do not respond to “Do Not Track” signals because there is no industry standard for compliance.
13) Changes to this Policy
We may update this Privacy Policy. We will post the new effective date at the top of this page. Continued use indicates acceptance.
14) Contact Us
Questions or requests about privacy? Email [email protected]